In connection with National Tile Contractor Association (NTCA), Tile of Spain recently presented a special webinar Wednesday June 18th at 1:00 pm CST.
Building a Bulletproof Spec – How to prepare your clients and deliver lifelong ceramic solutions
The ceramics industry is on a rapid innovation trend similar to the tech industry. Unlike the latest smartphone or tablet though, our clients will keep our product for at least the next decade and it’s up to us to give them the solutions that will stand the test of time.
During this Tile of Spain webinar presented by Ryan Fasan, Tile of Spain Consultant, we will explore:
- The basics of production
- Client interview processes to build a blueprint for a bulletproof spec
- The four types of tile and simple descriptive language for use with clients to describe them
- Modern ceramic format’s strengths & weaknesses and how to prepare your client for necessary prep-work
- A simple installation guideline checklist to reduce your call-backs & claims
It doesn’t matter if your main clientele are design professionals, builders or end-users, the goal is to streamline your process so that you can spend more time doing what you do best – setting tile.
To view a recording of this webinar, visit the NTCA website HERE.